VOIP Proxy Cloud Servers

VoIP IP Premise Systems

Discover the Advantages of a True VoIP IP PBX

Proxy Servers act as a middleman being Cloud Trunks and Phones

An on-premise phone system utilizes hardware & software which is located at a customer location – typically in an IT closet, break room or some other area of the business. These components go by a variety of names such as common equipment, CPU, KSU, SIP Server, PBX, etc. 

Instead of using traditional telephone wiring, the VoIP PBX utilizes your existing computer networking to carry the voice traffic between your telephones and your on-premise system.

 When using a VoIP PBX, your calls can still go through a traditional phone company as well as the ability to utilize Voice over Internet Protocol (VoIP) to take advantage of SIP Trunking. SIP trunking is yet another option for customers to obtain ‘dial tone’ services obtained from an Internet Telephony Service Provider (ITSP) rather than a traditional telephone company.

  • Typically a higher startup cost to purchase the system.

  • Lower monthly cost after initial purchase of system.   Trunking vs Hosted 'seats'

  • Ability to utilize either traditional telephone companies or SIP trunk provider for dial tone.

  • On-premise system provider completes a pre-installation checklist and qualifies your network if utilizing VoIP.

  • On-premise system provider will design, configure and install your proxy VoIP server with redundant backup

  • On-premise system provider will make recommendations on system usage & train staff.

POSITIVES

  • You do not have to change your current telephone company.

  • SIP Trunks (VoIP) can be added to some systems, potentially reducing monthly costs.

  • Proxy servers can either utilize existing telephone wiring or operate on your computer network (LAN). 

  • Owning your own system can reduce expenses over time vs purely hosted.   In most cases it makes sense for those with lower call volume.   Example would be a 30-phone system where outline line active calls do not exceed a 1/3 ratio, or ten lines.

  • Customer can rely on a proxy server system provider for support and maintenance, freeing the customer from that task and allowing them to focus on their business.

  • Training of staff on the new on-premise system is handled by your (VoIP Portland) provider.

  • With SIP trunking, loss of your Internet or other catastrophic event – rerouting of calls can be an automatic process until service is restored. This can take the stress off of you when the unexpected happens.

NEGATIVES

  • Proxy cloud systems need a provider who has the expertise to manage it properly.   VoIP Portland has that experience and technical training.

  • Technical staff will be needed for software upgrades if needed as well as potential system expansion.    This is the cause with 90% of hosted phone applications regardless.

  • Loss of power or on-premise system failure can result in callers not being able to reach your business – Forwarding is usually the only solution short term.    Hosted systems would answer as normal and route to VM messaging/email.

Share by: