Advanced Features

VOIP Portland Advanced Features

A VoIP system investment that won’t let you down.

Boost your company’s sales, increase your employee’s productivity even further and provide better customer service than your competitors with VoIP Porltand Phone System! Able to be user friendly and easy to use, the VoIP phone options are boundless and will satisfy even the most tech-hungry appetite.

Advanced Call Features:

Never miss a call! Your customers can hang up and still retain their position in the queue. They’re automatically called back they reach the top of the queue.
Review how long your customers have waited in a queue before your employees took the call and see the amount of answered and unanswered calls.
Improve customer service by screening calls with the Listen In, Listen In and Whisper and Barge In feature.
Receive voicemails as emails with audio plus voice-to-text translations. Read your voicemails at your desk.

Texting Integrations to your business main number:

Our systems can integrate your main business phone land line and integrate with SMS Texting and intelligent auto responses.

Eight out of ten Millennials prefer texting vs calling so it is important they reach the correct person or access the information they require.

For instance, if someone texts your main number and requests “John” or the Service Department our SMS integration will present the person texting with valuable options.

Transcribed Voice Mail to Email:

Old school voice mail where you see a flashing light on your phone and dial a code to listen to messages, delete, forward is not-so-slowly fading away.

Advanced voice-to-email solutions make it much easier to manage voice messages.

Receive your voicemail messages via your email client as a sound file attachment PLUS had a transcription included of the message.

A transcribed message allows for more discreet listening to messages especially from your mobile device.

No out of pocket expenses:

We have hosted plans that require no up-front investment and monthly plans that are often less than what you are spending now.

No more Proprietary Extra Costs & Licensing

VoIP Portland's cloud-based systems have evolved beyond the old systems with a big box with cards on the wall.

Features like Voice Mail to Email (transcribed to text), Call Recording, Web Management of your phone's settings, Video Calling, and more are not only available, but are usually FREE.

Communication Systems for 2024 and Beyond

Getting you the best phone system is our primary goal. We find the solution that is best for you, not what is best for us. Putting your best interest first is why we have lasted decades and grown every year. We love what we do and it shows. We go beyond the call and companies can depend on us.

Wiring Services

VoIP Portland offers a full line of wiring services. Whether it’s for phone, data, video, paging, door-phones, video surveillance, or fiber optics we have the highest quality solutions at the most competitive pricing.

One company for all your needs.

When we install our VoIP solutions we install the wiring ourselves when needed.

We offer Communications Equipment AND Line Services

VoIP Portland can provide phone line services as well as cloud and premise phone systems. One monthly invoice. Often with no equipment expense up front as we can rent phones for as little as $5/month. That is for a color IP phone, not some basic set. There is no need to get your phone lines from an ISP like Comcast, Century Link or Ziply. ONLY internet.